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DAY TWO: Friday 25 September 2009
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09h00 - 10h15
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Workshop 1: Reducing claims through prevention (road safety)
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Workshop 2: Reducing claims: what share of compensation is paid by public social insurers
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Case study: Kalle Parkkari, traffic safety researcher, Finnish Motor Insurers´ Centre
Case study: Sándor Hoványi, CEO, Motor Insurance Bureau, Hungary
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Case study: Thierry Décaillet, SUVA, Switzerland
Case study: Paolo Donato, Reale Mutua, Italy
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10h15 - 10h45
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Coffee Break
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10h45 - 12h00
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Workshop 3: Reducing claims through fraud detection and prevention
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Workshop 4: Reducing claims through rehabilitation
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Case study: Ari Kaura, Detective, insurance investigator, Tapiola Group, Finland
Case study: Michel Pilet, Xpertcenter, Switzerland
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Case study: Juha Mikkola, CEO, The Insurance Rehabilitation Association of Finland
Case study: Julie Birch, NFU Mutual, UK
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12h00 - 12h45
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Workshop conclusions
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12h45 - 13h00
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Closing remarks, Gilles Bezençon, Chair of the AMICE, Motor Claims Network task force
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13h00 - 14h30
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Lunch
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